Gastrotours FAQ

Q: What's the minimum number for a group booking?
A: Usually 6. A group of fewer than 6 pay the same as 6.
Q: What is the maximum number for a group booking?
A: 12 people.
Q: I want to buy a gift voucher, but I'm not sure which tour the recipient would prefer; what should I do?
A: I will email you a voucher which describes all three. You pay for the cheapest (£60) and make up the difference when they book.
Q: Do the gift vouchers have an expiry date?
A: They are good for 1 year.
Q: Are Gastrotours suitable for people with special diets, ie vegetarians?
A: All Gastrotours are suitable for any special diet as long as I am informed in advance.
 
Q: Can I bring my child in a pram?
A: Yes, although Borough Market mornings would be difficult with a pram for the last hour.
Q: Is it suitable for wheelchair users?
A: Absolutely yes, though I will inform you of any awkward points to be aware of in advance.
Q: If I am sick on the day or unable to come for some reason, can I get a refund?
A: Unfortunately no. You can, however, send someone in your place.
Q: What if I have to cancel or postpone a group booking?
A: If you have to cancel, you must give me at least two weeks' notice, and your deposit (£200) will be refunded in full. If you wish to reschedule, your deposit will be carried over. I will be in touch a week before the booked date to confirm numbers and arrange payment in full.